Privacy Policy
Effective date: [08/19/26] Last updated: [08/19/26]
State Street TMS ("State Street TMS," "we," "us," or "our") operates the website at statestreettms.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.
Important: This policy covers our website, not your medical record
This Privacy Policy applies only to information collected through this website.
Health information you provide to us as a patient — during appointments, through our patient intake system, or in the course of your treatment — is protected health information governed by the Health Insurance Portability and Accountability Act (HIPAA) and by Vermont law. How we use and disclose that information is described in our Notice of Privacy Practices, which is a separate document available [at our clinic / at LINK].
If the two documents ever appear to conflict on the handling of protected health information, the Notice of Privacy Practices controls.
Information we collect
Information you give us
You can browse most of this Site without telling us who you are. We collect personal information only when you choose to provide it, such as when you:
- Submit a contact, appointment request, or new patient inquiry form
- Submit a provider referral form
- Email us or call a number listed on the Site
- Subscribe to updates or educational content
Depending on the form, the information may include your name, email address, phone number, mailing address, referring provider, insurance carrier, and any information you choose to include in a free-text message field.
Please do not send detailed medical information, diagnoses, or treatment history through general website forms or by email. Standard email is not a secure method of transmission. If we need clinical detail from you, we will collect it through our secure patient intake system.
Information collected automatically
Like most websites, our Site automatically collects certain technical information when you visit, including:
- IP address and general geographic region
- Browser type, device type, and operating system
- Pages viewed, time spent on pages, and the site you arrived from
- Date and time of your visit
This information is collected in aggregate and is used to understand how the Site is used, to diagnose technical problems, and to improve the content we offer.
Cookies and similar technologies
We use cookies and similar technologies to operate the Site and to measure how visitors use it. Cookies are small text files stored on your device.
We currently use:
- Essential cookies — required for the Site to function properly.
- Analytics cookies — [e.g. Google Analytics] which help us understand aggregate visitor behaviour, such as which pages are most read.
Most browsers allow you to refuse or delete cookies through their settings. Blocking cookies may affect how parts of the Site work.
How we use information
We use the information described above to:
- Respond to your enquiry, referral, or appointment request
- Provide the information or services you have asked for
- Verify insurance eligibility and discuss cost and payment options with you
- Maintain, secure, and improve the Site
- Understand which content is useful to visitors
- Comply with our legal, regulatory, and professional obligations
We do not sell your personal information. We do not rent or trade your personal information to third parties for their own marketing purposes.
When we share information
We share information only in these circumstances:
Service providers. We use third-party companies to host our website, deliver email, manage patient intake and scheduling, and analyse Site usage. These providers may access information only as needed to perform services for us. Where a provider handles protected health information on our behalf, we require a HIPAA Business Associate Agreement.
With your direction. If you ask us to share information with another provider, a family member, or a third party, we will do so in accordance with applicable law and our Notice of Privacy Practices.
Legal requirements. We may disclose information where required by law, court order, subpoena, or a lawful request from a government authority, or where necessary to protect the safety of any person.
Business transfer. If State Street TMS is involved in a merger, acquisition, or transfer of assets, information may be transferred as part of that transaction, subject to applicable law.
Third-party websites and services
Our Site links to and may embed services operated by others, including:
- Our patient intake and electronic health record system
- Partners In Integrative Healing (partnersinintegrativehealing.com)
- CareCredit and other financing providers
- Video hosting, mapping, and social media platforms
Once you leave our Site or submit information through a third-party service, that company's own privacy policy governs the information you provide. We encourage you to read those policies. We are not responsible for the privacy practices of sites we do not control.
Security
We use reasonable administrative, technical, and physical safeguards to protect information under our control, including encryption in transit for our forms.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please use our secure patient intake system rather than email for anything sensitive.
Children's privacy
This Site is intended for adults. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with information through the Site, please get in touch with us, and we will delete it.
Your choices and rights
You may:
- Opt out of email updates at any time using the unsubscribe link in any message, or by contacting us directly.
- Ask what information we hold about you and request correction of anything inaccurate.
- Request deletion of information you have submitted through the Site, subject to any legal or professional record-retention obligations we have as a healthcare provider.
- Control cookies through your browser settings.
Rights relating to your medical record are described in our Notice of Privacy Practices.
To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
Do Not Track
Some browsers offer a "Do Not Track" signal. There is currently no common industry standard for how to respond to these signals, and our Site does not respond to them at this time.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on this page. Your continued use of the Site after an update means you accept the revised policy.
Contact us
Questions about this Privacy Policy or about how we handle information collected through this website:
State Street TMS 147 State Street, Suite 1 Montpelier, VT 05602
Email: admin@statestreettms.com Phone: (802) 419-0500
For questions specifically about your medical record or your rights as a patient, please contact us and ask for our Privacy Officer, or refer to our Notice of Privacy Practices.
